Account and data deletion
You can request deletion of your umex account and personal data by contacting our support team. This also applies if you signed in with Facebook.
How to send a request
- Email our support team from the email address associated with your umex account: [email protected].
- State that you want to delete your account and personal data. Include your name and umex user ID, if available, to help us identify your account.
- If you used Facebook Login, mention it in your request and specify that you also want the data received through Facebook to be deleted.
If you cannot access your account or its email address, contact the same support address and explain the situation. You do not need to log in to umex to send a request.
To ask about the status of your request, reply in the same email conversation with support.
What happens to your data
You may request deletion of personal information collected from or about you, including information received through Facebook Login. Deleting information needed to provide our services may mean you can no longer access or use them.
As described in our Privacy Policy, some information may be retained where permitted or required by applicable law, including for legal obligations and fraud prevention.
Read our Privacy Policy